Shipping policy

Last updated: October 24, 2026

UNQ Wellness processes orders as quickly as possible. Estimated processing and delivery times shown at checkout are estimates and may vary due to carrier delays, holidays, weather, inventory availability, or other circumstances outside our control.

Order Processing

Orders are generally processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the following business day.

Shipping Rates & Delivery

Available shipping methods, real-time rates, and estimated delivery windows are displayed at checkout when applicable. Customers are responsible for providing a complete and accurate shipping address.

Tracking

When tracking is available, tracking information will be sent to the email address or contact method provided with the order.

Lost, Delayed, or Damaged Packages

If an order is delayed, lost, or arrives damaged, please contact us with your order number and relevant photos when applicable:

We will review the issue and assist with the appropriate next step. Carrier investigations and other limitations may apply.

International Shipping

We currently ship within the United States. International shipping options and applicable duties/taxes will be calculated at checkout if available.